Just as we strive to make Bruges accessible to everyone during our guided walks, we are equally committed to providing a warm, user-friendly, and inclusive online experience for every visitor, regardless of age, experience, device, or disability.
We continuously work to improve the accessibility of our website and endeavour to ensure that its content is clear, understandable, and usable for all users.
In the development and maintenance of this website, we take into account internationally recognised accessibility standards, including the Web Content Accessibility Guidelines (WCAG).
To support accessibility, we focus on, among other things:
Despite our ongoing efforts, some areas of this website may not yet be fully accessible. Certain older documents, images, or third-party applications may not fully comply with current accessibility standards.
We are committed to continuously improving this website and welcome feedback from users who encounter accessibility barriers.
If you are unable to access certain information or experience difficulties while using this website, please let us know.
You can contact us via:
We will review your report as soon as reasonably possible and will endeavour to provide an appropriate solution or an accessible alternative.
Accessibility is an ongoing process. Feedback from our visitors helps us improve the website and make it more accessible for everyone. We therefore encourage users to share any comments, questions, or suggestions with us.
This Accessibility Statement was last updated on 8 November 2026.
